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The Telemarketing Company Case Study Microsoft

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The Telemarketing Company Case Study Microsoft

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Microsoft approached The Telemarketing Company in early 2010 with a requirement for a demand generation campaign, with the objective of producing high quality sales leads across multiple EMEA territories to support European Microsoft Identity and Access Solution partners. The calling required skilled, multi-lingual agents and The Telemarketing Company was able to build a team using in-house resources blended with specifically recruited and trained agents in under ten working days.

Client Feedback:

Q. Why did you choose The Telemarketing Company over our competitors?

A.  We chose TTMC because they had a proven track record with Microsoft and were able to meet our telesales needs across multiple countries.

Q. How did The Telemarketing Company’s approach inspire confidence in our ability to deliver the required results?

A. TTMC delivered on their commitments and provided superb communication and feedback throughout the campaign.

Q. What has been your experience during the running of the campaign?

A. The daily reports that TTMC provided enabled us to clearly pinpoint where the success areas were and where we needed to fine tune. We also were able to analyse the leads and prioritise accordingly. We are aiming for a 10% success rate on new business from the leads generated.

Q. Would you use The Telemarketing Company again in the future?

A. I would definitely recommend using TTMC in the future!

The Telemarketing Company

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